Customer satisfaction and service quality
Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.
Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.
With our Economy Service, we offer repairs and services for a price that is adapted to your Volkswagen that is four years old or more – at the customary level of Volkswagen quality, of course. Repairs are conducted with tailor-made Genuine Parts or structurally identical parts, such as our Economy or Exchange Parts.
Good service makes your life just that little bit easier. We provide round-the-clock protection and assistance with our LongLife Mobility Guarantee. And if your Volkswagen is out of use for a while, we’ll be happy to help with our Replacement Vehicle Service – with us, you’ll always be mobile.
Statutory audit and inspection
So your Volkswagen is always ready to roll, we’ll check to ensure flawless operational and functional safety. Find everything you need to know about inspections, maintenance and services here.
Quick and free of charge
Live and transparent: During the Dialogue Reception, we’ll carry out a visual check of your Volkswagen together – from the brakes to the engine. We’ll advise you and inform you of the estimated costs. You decide what will be done.