A VW service employee sits on stacked car tyres in a workshop

Customer satisfaction and service quality

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee changes a brake disc of a yellow Volkswagen

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

An Economy Service employee stands next to a blue Volkswagen Tiguan

Economy Service

With our Economy Service, we offer repairs and services for a price that is adapted to your Volkswagen that is four years old or more – at the customary level of Volkswagen quality, of course. Repairs are conducted with tailor-made Genuine Parts or structurally identical parts, such as our Economy or Exchange Parts.

A green Volkswagen Passat Alltrack with a surfboard on the roof drives by the sea


Good service makes your life just that little bit easier. We provide round-the-clock protection and assistance with our LongLife Mobility Guarantee. And if your Volkswagen is out of use for a while, we’ll be happy to help with our Replacement Vehicle Service – with us, you’ll always be mobile.

A VW service employee measures the tyre tread depth on a VW vehicle

Statutory audit and inspection

So your Volkswagen is always ready to roll, we’ll check to ensure flawless operational and functional safety. Find everything you need to know about inspections, maintenance and services here.

A woman and a VW service employee in a workshop discuss the offer during the Dialogue Reception of her VW car

Quick and free of charge

Live and transparent: During the Dialogue Reception, we’ll carry out a visual check of your Volkswagen together – from the brakes to the engine. We’ll advise you and inform you of the estimated costs. You decide what will be done.

Repair and accessory financing

For your leased or purchased Volkswagen, payment is easy with the Volkswagen Bank – in 12 to 36 months and in instalments starting from €20.

Go to Finance